Privacy Policy

Last Updated: November 2, 2026

Teal Creative Studio (“Company”, “we”, “us”, or “our”) operates the website(s) and business activities for Teal Creative Studio and its subsidiary educational brand, Teal Learning Studio. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our design services, purchase educational digital products, or participate in Teal Learning Studio courses and workshops.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you inquire about our services, register for a course, purchase digital assets, or communicate with us. This may include:

  • Contact Data: Name, email address, phone number, billing address, and company/organization name.
  • Account & Transaction Data: Purchase history, payment details (processed securely via third-party payment processors), and course enrollment records.
  • Client Deliverable Data: Documents, brand assets, text files, or copy provided by clients for design and accessibility remediation.
  • Technical & Usage Data: IP address, browser type, operating system, and website usage data collected automatically via essential cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following professional and operational purposes:

  • To fulfill design services, document accessibility remediation, and client contracts.
  • To deliver online courses, workshops, digital products, and manage Teal Learning Studio enrollments.
  • To process payments, issue invoices, and manage client accounts.
  • To communicate project updates, administrative announcements, and customer support responses.
  • To comply with legal obligations, professional standards, and accounting requirements.

3. Data Confidentiality, AI & Automation Safeguards

  • Zero Third-Party Training: Client files, documents, proprietary brand assets, and draft publications submitted to Teal Creative Studio are strictly confidential.
  • Secure Automation Environments: Any custom scripts or AI-assisted automation tools used internally for parsing or layout formatting operate within private environments with strict zero-data-retention policies. Your data is never submitted to public AI models or used to train external algorithms.

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party service providers solely as necessary to run our operations (e.g., payment gateways, email delivery systems, and website hosting platforms). These providers are bound by strict confidentiality obligations.

5. Data Retention & Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal and accounting mandates.

6. Your Rights

Depending on your location, you have the right to access, update, correct, or request the deletion of your personal data held by us. To exercise these rights, please contact us directly through our contact form.